Your first job is FREE — no catch

Tech headaches,
squared away.

I fix the everyday computer and spreadsheet problems that slow your small business down — and build the systems that stop them coming back. Simple. Local. In person.

or book a free 30-minute call →
Charlotte metro & the Carolina coast I come to you No jargon, ever
The 60-second check

You already know what's wrong. Just point at it.

No form, no email, no sales call. Tick the things that actually happen at your business and I'll tell you what they're costing you, which ones I can fix for free on the first visit, and what the real fix looks like.

Nothing picked yet
What's an hour of your time worth?

Not sure? Use what you'd pay somebody else to do your job for an hour.

Pick at least one and your answer shows up here.

None of these sound like you? That happens — plenty of what I do doesn't fit on a list. Have a look at the odd jobs, or just call and describe it.

◆ Here's what you just told me

A normal 40-hour week0 hours gone
0hours a year
$0a year, at your rate

Want me to look at it?

Everything you ticked comes with you — you won't have to explain it twice.

One email with your results. No list, no newsletter, no follow-up sequence.

You'll notice nothing on this page offers to build you a website, set up your Google listing or "do your SEO." I don't sell any of that. If that's what you need, I'll happily tell you who does.

62%

of calls to small businesses are never answered by a person. Most callers don't leave a voicemail — they call the next name on the list.

Every one of those was a job.

411 Locals, 2024 — 85 businesses tracked for 30 days ↗
25 hrs

a week is what US small businesses say they lose to manual data entry and copying the same numbers between apps that don't talk to each other.

That's most of somebody's job.

Intuit QuickBooks survey, 2024 — 630 US businesses ↗
117

real errors were found in just 25 business spreadsheets — and confirmed by the very people who built them. Those files were already being used to run the business.

Your numbers are probably lying to you.

Powell, Lawson & Baker — Tuck School of Business, Dartmouth ↗

Those aren't my numbers — they're other people's research, and every source is linked. I'd rather show you where it comes from than make something up.

What happens when you call

No contracts. No big words. No pressure.

How I work
One job, one visit

The quote that takes you all evening

Fixable
Steps
04
First visit
$0
Owner
You
  • We find what’s actually eating the timeA kitchen-table conversation. No jargon, no laptop bag full of theory.
  • I map what you’ve got nowThe spreadsheets, the notebook, the app nobody logs into. All of it.
  • I build the fix, sized to the jobA tracker, a template, a bit of automation — whatever’s actually needed.
  • I show you how it works, then it’s yoursWritten down in plain English. No lock-in, no monthly anything.
Documented handover Book the free visit →

Bigger project? Exactly the same start — it just gets a written plan and a fixed price before I begin, so there are no surprises.

The business model

I work myself out of a job.

Most tech companies earn by staying needed — retainers, contracts, systems only they can drive. My plan is the opposite: fix it, explain it, hand you the keys.

The 15-minute lesson

Every fix ends with me showing you what broke, why, and what to do if it ever does it again. You should never need me twice for the same problem.

The plain-English cheat sheet

You keep a one-page write-up a human can actually follow — what I did, what to click, what to never click. No hostage manuals.

Paid to finish, not to linger

There’s no monthly fee to keep me around. I get paid when something gets fixed — then I leave you alone until you’ve got something new.

Two ways I get you squared away

Some things need fixing today. Other things need a system built once, properly, so the problem stops coming back. I do both — and I'll tell you honestly which one you need.

Tier one — Tech Help

The stuff that's broken right now

Call today, fixed this week. No contract, no paperwork, no big words — and the first one's on me.

Fix Your Spreadsheets

Messy files and broken formulas cleaned up and made simple, so the numbers finally add up.

Build What You Need

Schedules, invoices and trackers built around your business — not some template.

Stop Repeat Work

Doing the same thing on the computer every day? I make it automatic and give you your time back.

Tier two — Projects

The stuff that keeps coming back

When the same headache shows up every single week, that's not a repair job — it's a missing system. These are built once, for a fixed price agreed up front, and then they're yours.

PROJECT 01

Quotes, Jobs & Getting Paid

For contractors, marine, pest, cleaning & service crews

One connected line from "can you give me a price?" all the way to money in the bank — instead of three trips through the same information.

  • Estimates customers accept and sign on their phone
  • Deposits collected up front, so no-shows stop
  • Invoices that send themselves, and chase late payers for you
  • Missed a call? It texts them back automatically
4–5 weeksFrom $2,800
PROJECT 02

QuickBooks, Set Up Right

For anyone whose books are a shoebox or a guess

Set up properly the first time, or rescued if it's already a mess — so you know your numbers all year instead of finding out in April.

  • Built for your trade, not a generic template
  • Your register talks to your books — no more nightly typing
  • Receipts captured from your phone, in seconds
  • A simple monthly checklist you can actually follow
3–5 weeksFrom $1,400
PROJECT 03

Rentals & Reservations

For charters, boards, bikes, carts & gear

Real availability instead of a whiteboard, so summer stops getting double-booked and you finally see which units actually earn.

  • Book online from the beach, on a phone, in 30 seconds
  • Deposits and waivers handled before they show up
  • Automatic reminder and return-due texts
  • Which boards earn, which ones sit — in one report
3–5 weeks · book before AprilFrom $2,200
PROJECT 04

Real Business Email & Files

For anyone still on Yahoo, AOL or a personal Gmail

Your business name on your email, your files where everyone can find them, and a way to hand it all over when somebody leaves.

  • you@yourbusiness.com, for everyone on the team
  • Your old address keeps working for 30 days — nothing gets lost
  • Set up so your emails stop landing in spam
  • Shared files that aren't stuck on one person's laptop
2–3 weeksFrom $900
PROJECT 05

Your Numbers, On One Screen

For owners who check four apps every morning

Sales, labor, cash, what you're owed and what's booked next week — pulled together automatically overnight and waiting on your phone at 6am. Stop finding out how last month went in the middle of the next one.

  • Updates itself every night, from the systems you already use
  • Built for your phone first, because that's where you'll read it
  • Texts you when a number goes the wrong way
2–3 weeks · works best after your books are cleanFrom $1,400
PROJECT 06

The Security Plan You Signed For

For tax preparers, bookkeepers, insurance & title offices

Hold customers’ Social Security numbers or bank details and federal law treats you like a bank — you need a written security plan, and you probably ticked a box last renewal saying you had one. This builds the real thing: the locks actually switched on, old access cleaned up, and the document itself in plain English.

  • Two-step login genuinely enforced — the thing that fails most checks
  • Old staff access closed, and a written list of who can see what
  • The plan on paper, ready for your insurer’s questionnaire
2–3 weeks · never during filing seasonFrom $2,400

Not sure which one you need? Start with a Systems Audit.

I spend half a day at your business and follow one job all the way through — from the first phone call to the money landing. Then you get it in writing: what's costing you time, what I'd fix first, and exactly what it would cost. $350 — and it comes straight off the price of any project you book within 30 days.

Founding client pricing — 25% off, first ten projects. I'm building my first set of local case studies, so the first ten businesses get a quarter off any project above. All I ask in return is an honest review once it's working.

After it's built, I keep it running. Optional care plans start at $150/month and include support hours — month to month, cancel any time. Everything I build stays yours either way.

Odd jobs

And the odd jobs nobody else wants.

Not everything fits on a menu. If it's got a plug, a password or a screen, ask me — most of these take under an hour, and the first one's still free.

A new computer set up, with everything moved over Files rescued off a laptop that won't turn on The printer that has never once worked properly Photos stuck on an old phone Locked out of an account nobody has the password for Wi-Fi that drops out in the back of the shop A second screen, set up so it actually helps A filing cabinet scanned into something searchable The counter tablet that keeps dying by lunchtime Security cameras you can actually check from your phone Moving off Yahoo or AOL without losing anything A backup, so one dead machine stops being a disaster

Businesses mostly — but if you're a neighbour with a laptop full of pop-ups, I'm not going to turn you away.

Still no websites, online stores, Google listings or SEO. That's genuinely not what I do — and if that's what you need, I'll point you at someone good rather than pretend.

Safe, simple, and no strings

Bringing in tech help shouldn't feel risky. Your business stays your business — here's my promise.

Where I work

Two home bases, one promise: I come to you.

Charlotte metro

Charlotte, Matthews, Mint Hill, Concord, Huntersville, Gastonia and everywhere in between.

Ocean Isle Beach & the coast

Ocean Isle, Sunset Beach, Shallotte, Calabash and the rest of Brunswick County.

Somewhere nearby? Ask — I'm happy to drive.

Brad Denny, owner of Squared Away Brad DennyOwner & your tech guy

Hi, I'm Brad. 👋

I've spent my career making computers behave — and I've seen too many hard-working local businesses stuck with slow machines, messy spreadsheets and "we'll fix it later." So I started Squared Away to be the tech guy you can actually call.

I show up in person, talk like a human, and don't leave until it works. And because I know trying someone new feels like a gamble, your first job is free.

🗣️ Straight talk, no jargon 📍 Local & hands-on 🤝 No contracts 🎁 First job free

Questions people actually ask

The ones that come up before somebody picks up the phone. If yours isn't here, just ask.

Is the first job really free? What's the catch?
No catch. I'm building up a local book of work, so the first one is free — I want the experience and an honest review. It's a real job, not a sales visit.
What does it cost after the free one?
Small fixes get priced once I've seen them. Bigger builds are fixed price, agreed in writing before I start — $900 to $2,800 depending which fits. Not sure which? The $350 Systems Audit tells you, and comes off any project you book within 30 days. First ten businesses get 25% off.
Do you build websites?
No — and I'll say it before you have to ask. No websites, no online stores, no Google listings, no SEO. Plenty of people do that; I don't. I do the unglamorous part behind it — the computer that won't behave, the spreadsheet held together with tape.
Do you need my passwords or access to my bank?
No. I never touch banking details or passwords — that's a hard line, not a rule I'll bend to save time. If something needs a login, you type it.
How quickly can you get to me?
Same-day reply, usually within a couple of hours. When I can actually be there depends on where you are and what's already booked — I'll tell you straight rather than promise a slot I can't make.
What if you can't fix it?
Then I tell you, and it costs nothing. Sometimes the honest answer is replace it, not repair it — better that than billing you to guess.
Is my problem too small to bother you with?
No. Most of what I do is small — one printer, one spreadsheet, one thing that's annoyed you for a year. Small and annoying is the job.
Do I have to sign a contract?
No. Pay per job, no lock-in. Everything I build is yours — the files, the tools, the logins. Don't love the work? Don't call me back.
Where do you work?
Charlotte metro — Charlotte, Matthews, Mint Hill, Concord, Huntersville, Gastonia — and the Brunswick County coast: Ocean Isle Beach, Sunset Beach, Shallotte, Calabash. Nearby? Ask — I'm happy to drive.

Not covered here? Ask me — no question is too basic, and you won't get a pitch back.

Tell me what's broken.

Fill this out and I'll get back to you the same day — usually within a couple of hours. A quick fix or a whole project, start here either way. No sales pitch, no contract.

  • Your first job is free
  • I come to you — Charlotte metro & the coast
  • Plain English, no tech jargon
  • Straight answers, fixed prices

First job free · No contract · I usually reply within a few hours

Tell me your problem. I'll fix it.

Your first job is free — no catch, no contract. Call or text Brad and let's get you squared away.

or use the form →

Charlotte metro & the Carolina coast · I come to you · No contracts

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