Fix Your Computer
Slow computer, printer, Wi-Fi or email — I get it working again so you can get back to work. This is the #1 thing I do, and the first one's free.
I fix the everyday computer and spreadsheet problems that slow your small business down — and build the systems that stop them coming back. Simple. Local. In person.
or book a free 30-minute call →No form, no email, no sales call. Tick the things that actually happen at your business and I'll tell you what they're costing you, which ones I can fix for free on the first visit, and what the real fix looks like.
Not sure? Use what you'd pay somebody else to do your job for an hour.
None of these sound like you? That happens — plenty of what I do doesn't fit on a list. Have a look at the odd jobs, or just call and describe it.
Everything you ticked comes with you — you won't have to explain it twice.
You'll notice nothing on this page offers to build you a website, set up your Google listing or "do your SEO." I don't sell any of that. If that's what you need, I'll happily tell you who does.
of calls to small businesses are never answered by a person. Most callers don't leave a voicemail — they call the next name on the list.
Every one of those was a job.
411 Locals, 2024 — 85 businesses tracked for 30 days ↗a week is what US small businesses say they lose to manual data entry and copying the same numbers between apps that don't talk to each other.
That's most of somebody's job.
Intuit QuickBooks survey, 2024 — 630 US businesses ↗real errors were found in just 25 business spreadsheets — and confirmed by the very people who built them. Those files were already being used to run the business.
Your numbers are probably lying to you.
Powell, Lawson & Baker — Tuck School of Business, Dartmouth ↗Those aren't my numbers — they're other people's research, and every source is linked. I'd rather show you where it comes from than make something up.
No contracts. No big words. No pressure.
Bigger project? Exactly the same start — it just gets a written plan and a fixed price before I begin, so there are no surprises.
Most tech companies earn by staying needed — retainers, contracts, systems only they can drive. My plan is the opposite: fix it, explain it, hand you the keys.
Every fix ends with me showing you what broke, why, and what to do if it ever does it again. You should never need me twice for the same problem.
You keep a one-page write-up a human can actually follow — what I did, what to click, what to never click. No hostage manuals.
There’s no monthly fee to keep me around. I get paid when something gets fixed — then I leave you alone until you’ve got something new.
Some things need fixing today. Other things need a system built once, properly, so the problem stops coming back. I do both — and I'll tell you honestly which one you need.
Call today, fixed this week. No contract, no paperwork, no big words — and the first one's on me.
Slow computer, printer, Wi-Fi or email — I get it working again so you can get back to work. This is the #1 thing I do, and the first one's free.
Messy files and broken formulas cleaned up and made simple, so the numbers finally add up.
Schedules, invoices and trackers built around your business — not some template.
Doing the same thing on the computer every day? I make it automatic and give you your time back.
When the same headache shows up every single week, that's not a repair job — it's a missing system. These are built once, for a fixed price agreed up front, and then they're yours.
One connected line from "can you give me a price?" all the way to money in the bank — instead of three trips through the same information.
Set up properly the first time, or rescued if it's already a mess — so you know your numbers all year instead of finding out in April.
Real availability instead of a whiteboard, so summer stops getting double-booked and you finally see which units actually earn.
Your business name on your email, your files where everyone can find them, and a way to hand it all over when somebody leaves.
Sales, labor, cash, what you're owed and what's booked next week — pulled together automatically overnight and waiting on your phone at 6am. Stop finding out how last month went in the middle of the next one.
Hold customers’ Social Security numbers or bank details and federal law treats you like a bank — you need a written security plan, and you probably ticked a box last renewal saying you had one. This builds the real thing: the locks actually switched on, old access cleaned up, and the document itself in plain English.
I spend half a day at your business and follow one job all the way through — from the first phone call to the money landing. Then you get it in writing: what's costing you time, what I'd fix first, and exactly what it would cost. $350 — and it comes straight off the price of any project you book within 30 days.
Founding client pricing — 25% off, first ten projects. I'm building my first set of local case studies, so the first ten businesses get a quarter off any project above. All I ask in return is an honest review once it's working.
After it's built, I keep it running. Optional care plans start at $150/month and include support hours — month to month, cancel any time. Everything I build stays yours either way.
Not everything fits on a menu. If it's got a plug, a password or a screen, ask me — most of these take under an hour, and the first one's still free.
Businesses mostly — but if you're a neighbour with a laptop full of pop-ups, I'm not going to turn you away.
Still no websites, online stores, Google listings or SEO. That's genuinely not what I do — and if that's what you need, I'll point you at someone good rather than pretend.
Bringing in tech help shouldn't feel risky. Your business stays your business — here's my promise.
Two home bases, one promise: I come to you.
Charlotte, Matthews, Mint Hill, Concord, Huntersville, Gastonia and everywhere in between.
Ocean Isle, Sunset Beach, Shallotte, Calabash and the rest of Brunswick County.
Somewhere nearby? Ask — I'm happy to drive.
I've spent my career making computers behave — and I've seen too many hard-working local businesses stuck with slow machines, messy spreadsheets and "we'll fix it later." So I started Squared Away to be the tech guy you can actually call.
I show up in person, talk like a human, and don't leave until it works. And because I know trying someone new feels like a gamble, your first job is free.
The ones that come up before somebody picks up the phone. If yours isn't here, just ask.
Not covered here? Ask me — no question is too basic, and you won't get a pitch back.
Fill this out and I'll get back to you the same day — usually within a couple of hours. A quick fix or a whole project, start here either way. No sales pitch, no contract.
Your first job is free — no catch, no contract. Call or text Brad and let's get you squared away.
or use the form →Charlotte metro & the Carolina coast · I come to you · No contracts